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Additional Options
 
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SHIPPING OPTIONS
 

We ship to most countries in the world that are on a normal postal or courier delivery route.

Please be advised that orders are placed in a priority queue and are processed in the order in which they are received. If your order is required urgently for a birthday or special occasion please note this in the additional instructions field on checkout and we will advise if this can be arranged.

Gift Wrap with Greeting Card
We are pleased to offer a gift service, and on request for a small charge we will gift wrap your purchases and include a card with your message and send directly to the gift recipient. This is a great idea if you have left getting a gift to the last minute, or if you are overseas and want to buy for a friend or relative here in New Zealand, but not have to pay international shipping charges.

Please note that we do not ship Ashford products to some overseas countries.

Where is it going to?
Within New Zealand your purchases will be shipped either by courier or NZ Post depending on your location and the weight/dimensions of the packages. We will always endeavour to find the best solution among the available shipping options, both in terms of keeping your costs down and providing a quality service. If no-one will be available to sign for the package at the given delivery address please note this in the special instructions field so we know to use NZ Post, as Courier delivery will require a signature on delivery. Couriers will not leave parcels without obtaining proof of delivery or a signed authority from the recipient to leave the parcel without signature. It is also important that RD is included where the delivery address is on rural delivery. Failure to note this may result in unnecessary delays if we choose an inappropriate delivery method, and parcels may even be returned to us if sent by courier with no rural delivery ticket attached.


Pricing Guide
Where delivery is to within the North Island of New Zealand: *NZ$6.00 - $10.00 (per order)
Where delivery is to within the South Island of New Zealand: *NZ$6.00 - $18.50 (per order)

*excludes oversize items and orders where urgent / overnight shipping is specfically requested.

Smaller parcels will attract the lower rate. The rate for a larger, bulkier parcels may tend toward the higher end. When purchasing online you will be given an option to request a shipping quote before your order is processed or your credit card is charged.

Please note a packaging and handling fee may apply to cover costs, particularly for international orders which are more time consuming and costly to process.

For NZ Post shipping prices in all Other Countries click here